Some sales change to zero commission

[dinhthangbkvn]

I got some sales from FactoryOutletStore.com, AutoAnything, ShoppersChoice.com. Firstly I see earnings amount in dashboard but in one day earnings is changed to zero. Do it mean merchant not accept my commission or customer return products or any other reason?
Do any one have the same issue?

[Yusuf]

I have the same issue a few weeks ago and still no explanation until now.

[johnvigs8]

I got same issue too. Could Prosperent inform member about commission rules change after marge with VigLink?

[AcidRaZor]

Sales will show zero commission if the person who bought through your affiliate link:

a) Returned the Item
b) Committed fraud and the sale was invalidated
c) Got a refund on a broken item and/or replacement on item

There is no commission rules change after merging with VigLink. They're still run separately as separate companies.

[johnvigs8]

Thank you.